Record Store Day FAQ & Policies

No later than the night before RSD we will release what we call our menu with every exclusive RSD item that we have IN STOCK. The menu will also include the retail price of what each item will be. If a title that is slated to come out is not listed on the menu, then unfortunately we do not have it.

We place orders for virtually every Record Store Day release, but because of the limited availability of the releases, record labels & distributors sometimes have to allocate because every participating RSD store in the country has ordered it too. Sometimes we get exactly what was ordered, sometimes it's a little less, sometimes it means we don't get any. We won't actually know what we're getting until the boxes show up. For example, if something is limited to 500 copies nationwide, but 1000 stores order it, then only half are going to get to stock it.

All titles are available in-store, on release day, on a first-come, first serve basis. All titles are LIMITED TO ONE PER CUSTOMER. No preorders. No exceptions. No holds. No phone orders.

Remaining RSD inventory goes online the day following Record Store Day (Sunday for April RSD and Saturday for November Black Friday RSD) at 8am EST, unless otherwise noted.

99.9% of the time any unsold and remaining RSD titles we have in stock will be put up for sale at 8am EST the day after Record Store Day. We reserve the right to keep the availability of some products in store only.

Items in your cart are not held, and things can disappear fast during online drops like Record Store Day. Our inventory updates in real time, so a release may sell out before you finish checking out.

At this time we do not offer phone sales for RSD items during release weekends or online drops. Things move extremely fast during Record Store Day, and our small staff is usually focused on helping customers in-store and keeping online inventory as accurate as possible.

Yes! Our local customer base is incredibly important to us, and we absolutely want to be your go-to spot for all things music. That said, because we’re juggling a large amount of online orders immediately after Record Store Day, not every remaining RSD title makes it directly onto the sales floor right away.

For the first few days after RSD, remaining inventory is usually still available upstairs in the auditorium. Staff working up there can let you know in real time whether a title is still available for purchase. After the initial rush settles down, we do our best to get remaining stock onto the sales floor and into the bins as quickly as possible.

Once Record Store Day releases are available online 🎶 we are immediately processing a very high volume of orders, and shipping may take up to 2 weeks. We are constantly working on ways to speed this process up without sacrificing your experience, or packaging quality. We’re working as quickly as possible and truly appreciate your patience and kindness while our team works overtime to keep up!

At this time we are unable to combine multiple Record Store Day orders for shipping. We completely understand that many people place separate orders quickly during online drops so they don’t miss out on specific titles, but combining orders becomes extremely difficult during the heavy volume of RSD weekend.

You are welcome to log into your account on our website and cancel your order at any time before it ships. The ability to do so is built right into your account. You can access it by navigating to your order history where order editing options are available.

Please double check your shipping address before completing checkout. Our shipping system is automated and labels are generated directly from the address entered at checkout, so orders will ship exactly as submitted. Unfortunately we are unable to offer refunds for orders shipped to incorrectly entered addresses.